COMMUNICATIONS

Responding To Incoming Requests For Action As Soon As Possible.

Communicating in a Friendly, Knowledgeable & Positive Manner.

Being Reasonably Available (‘phone and email at least) on a 24/7 Basis.

Keeping The Prospect and Existing Client Up To Date With Developments.

We Believe that

• They Like to Know About The Good Things,
• But Have to Know About The Things That Don’t Go As Planned.
• We Then Aim To Offer a Solution.

Briefing Out Team Members so that They Know Enough About the Project to Respond Appropriately – or Who To Refer To.